"From the start, Jocelyn used the successful 4-step formula which has been consistently in operation and today is embraced by all the Y&A associates across Canada in offices in Montreal, Toronto, Vancouver and Calgary:

• Get to know the client, what are their needs, what is the culture;
• Get to know the potential candidates, what are their goals andpriorities – where do they want to be over the short and the longerterm;
• Regular follow-up on completed mandates…and this is just not with the clients but with the candidates – as these individuals grow very quickly to become Y&A clients…
• Celebrate success!

A lot of time and energy is spent on each of these steps and they are done with lots of Passion & Drive. Jocelyn and her team are not only recruiters but full service consultants as well; they are consulted on a host of matters relating to career development, succession planning, market research and a host of people issues…for which I must add my team and I at Bell Canada have immensely benefited."

"Jocelyn Yacoub and her national team have had a significant impact on my career both as a candidate as well as a client. They recruited me to work for SNC-Lavalin in Montreal and monitored my career as I became CFO at Altalink in Calgary. At Altalink, they helped me to structure and build my entire finance and administration team with service that was consistently excellent."

"It has truly been a pleasure working with such a great group of professional who not only work hard and go that extra mile but can also have fun at the same time. I look forward to continuing our working and personal relationships in Calgary.”

"My experience with Y&A has been amazing. We approached Y&A and within about a week we had candidates’ resumes coming in. All of the potential candidates were great and all seemed to fit well into the roles we had open, in fact, the first candidate who was sent my way is the one I ended up hiring.

Morgan & Jocelyn were on top of things and constantly in contact with me and my co-workers (we had 3 positions open), they were always a pleasure to deal with and seemed to know exactly what we needed.

Thanks so much for your hard work and I look forward to working with you again.

Many thanks,"

“For a number of years now, Y&A has been our strategic partner in sourcing the very best talent for our organization. They have provided us with high potential individuals who have rapidly demonstrated the leadership capabilities to progress within the company. They are a very committed and professional team of recruiting experts!!!”

“Y&A provides concise & comprehensive research of the market for each search. They display strong judgment and thorough interviewing and profiling of all candidates. The Y&A team works with a true spirit of partnership in managing through each search.”

"After working with placement agencies for a number of years, Yacoub and Associates were a breath of fresh air. They were diligent and responsive to our organizational needs and seemed to understand the unique cultural fit we required, beyond simply skills. The best part about Y&A however, is the relationships they build and maintain with both their candidates and clients and they know how to have fun!"

"Jocelyn Yacoub is dynamic, energetic and totally committed to servicing her clients whose interests take top priority and are addressed diligently and expeditiously. She understands her clients' needs and works hard at finding just the right fit to build a strong team. Jocelyn's enthusiasm and professionalism not only draws new members to her network but also keeps her well connected with established contacts."