The successful continuing relationship between Bell and Yacoub & Associates is primarily the result of Ms. Yacoub’s drive to bring value to her clients’ organization through innovative, thoughtful approaches aimed at achieving long-term successes.

More specifically, here at Bell Canada, her approach has been to brand herself as the “virtual” human resources partner. Beyond the traditional recruitment services that one would expect from an agency such as hers, she looks to identify our organization’s gaps in the “HR” value chain, and focuses her firm’s energy in complementing the existing client structure as necessary in order to achieve the organization’s goals.

"Jocelyn Yacoub and her national team have had a significant impact on my career both as a candidate as well as a client. They recruited me to work for SNC-Lavalin in Montreal and monitored my career as I became CFO at Altalink in Calgary. At Altalink, they helped me to structure and build my entire finance and administration team with service that was consistently excellent."

When I am looking to build a high performing team, it’s about organizational fit and enterprise perspective. An insatiable drive and intellectual curiosity are critical, talent is table stakes. Y&A gets this and has helped us build the team over the years from the ground up.

“Y&A provides concise & comprehensive research of the market for each search. They display strong judgment and thorough interviewing and profiling of all candidates. The Y&A team works with a true spirit of partnership in managing through each search.”

"It has truly been a pleasure working with such a great group of professional who not only work hard and go that extra mile but can also have fun at the same time. I look forward to continuing our working and personal relationships in Calgary.”

"From the start, Jocelyn used the successful 4-step formula which has been consistently in operation and today is embraced by all the Y&A associates across Canada in offices in Montreal, Toronto, Vancouver and Calgary:

• Get to know the client, what are their needs, what is the culture;
• Get to know the potential candidates, what are their goals andpriorities – where do they want to be over the short and the longerterm;
• Regular follow-up on completed mandates…and this is just not with the clients but with the candidates – as these individuals grow very quickly to become Y&A clients…
• Celebrate success!

A lot of time and energy is spent on each of these steps and they are done with lots of Passion & Drive. Jocelyn and her team are not only recruiters but full service consultants as well; they are consulted on a host of matters relating to career development, succession planning, market research and a host of people issues…for which I must add my team and I at Bell Canada have immensely benefited."